Shipping Policy
Shipping Policy – SouqAlHayah
Order Processing
- Orders are processed within 1-3 business days. Orders placed after our daily cutoff may be processed the following business day.
Shipping Methods & Delivery Times
- We partner with trusted courier services to ensure your order reaches you safely.
- Domestic Orders: Typically delivered within 5-10 business days.
- International Orders: Delivery times vary by destination. Any customs duties, taxes, or fees are the responsibility of the recipient.
Shipping Costs
- Shipping charges are calculated at checkout based on your location and the weight of your order.
- We occasionally offer promotions or free shipping on select orders.
Order Tracking
- Once your order has shipped, you will receive a confirmation email with a tracking number.
- Use the tracking number provided to monitor your shipment’s progress online.
Delivery Issues
- If your order is delayed or you do not receive it within the estimated delivery window, please contact our customer support for assistance.
Contact Information
For any shipping-related queries or concerns, please reach out to us at:
✉️ infosouqalhayah@gmail.com