Privacy Policy

At SouqAlHayah, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or engage with our services.

1. Information We Collect

  • Personal Information: We may collect personal details such as your name, email address, phone number, shipping and billing addresses, and payment information.

  • Non-Personal Information: This includes data like your IP address, browser type, device information, and pages visited on our site.

  • Cookies and Tracking Technologies: We use cookies to enhance your experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

The information we collect is used to:

  • Process and fulfill your orders.

  • Communicate with you regarding your orders or inquiries.

  • Improve our website and services.

  • Send you marketing materials or promotions, with your consent.

3. Information Sharing

We do not sell or trade your personal information to third parties. However, we may share your data with trusted service providers who assist us in operating our website, conducting business, or servicing you, provided they agree to keep this information confidential.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access your personal information.

  • Correct inaccuracies in your data.

  • Request the deletion of your information.

  • Object to the processing of your data.

To exercise these rights, please contact us at [your contact email].

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The most recent version will always be available on our website.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [your contact email].

By using our website or services, you consent to the terms outlined in this Privacy Policy.